Use Remote SMTP Server for Email Deliveries

**Note: You can now set up an account-wide default SMTP server under Account > Settings.

When you are sending email notifications from an email address that is not, you run the risk of being blocked by email service providers due to potential SPAM.  This is not a widespread issue, but we’ve had a few people notice emails being blocked.  To help alleviate this problem, we now allow you to define a remote SMTP server to use to send your email notifications. 

The process is fairly straight forward and you only need a few pieces of information.  You will need the Host (the domain of the server), the Port number (usually 25 or 465 for SSL), and your email/password for the email account.  Simply enter this information in the email notification box (located under the More Options section) and you’re all set! 

Username/Password Authentication


  1. Click on the Use my mail server to send mail check box
  2. Select the Username/Password authentication radio button
  3. Input your Host, Port, Email/Username & Password
  4. Click the Test button to test that the connection is configured correctly
  5. For those of you who use Google Email (Gmail, Google Business, etc), here are the common settings you will want to use:

    Host: ssl://smtp.gmailcom
    Port: 465
    Email/Password: Your full email address and password

In order for you to receive deliveries via Gmail, you may need to allow "less secure" applications to access your Google account, as per the guide at the following URL:

OAuth authentication


  1. Select the OAuth authentication radio button
  2. Select the Provider from the dropdown
  3. **Please note that at this time, we only support OAuth authentication for Google, but are currently working on adding this functionality for other providers**
  4. Click the Login to Google Mail button
  5. If you're already signed into the Google account you'll be using in your browser, select that account in the popup.  If you want to use another account, click the Use another account option.mceclip4.png
  6. Click the Allow button to complete the connection.mceclip5.png
  7. Click the Test button to test that the connection is configured correctly.


**Note: We currently do not support MFA Office 365 accounts.

You're all set!


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  • What about 365? That's the de facto standard now...

    Welp, solved that quickly.


    port 587



  • Glad you got it Jimmie! I was about to post the same info.

  • So, when I set this up, will it automatically apply to all of the deliveries I already had enabled?


    Answered my own question. No... You need to change the "From" address to the email from the SMTP settings :-(

  • Hi Kari,

    Unfortunately, that's correct - when you update the SMTP settings, you're just sending the emails through that server. It doesn't always have to be the same as the From address.


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